Frequently asked questions

With specialised analysis and costing tools, taking into account parameters such as the location of the property (close to or far from key infrastructure), the particular amenities it offers, any existing reviews, and the rates that apply to competing properties around or near you. At the same time, specialised software allows rates to be raised, lowered and adjusted automatically during periods of high demand or in off season periods, increasing the occupancy rate without reducing the average income, while we set your pricing policy together.

Your expected income is paid into the bank account you have indicated to us, immediately after the booking is completed and the income is released by the rental platforms.

We handle guest check in and check out at set times in person. Otherwise guests collect the keys either from the owner or from a key locker, using a code sent to them 1 hour before their arrival. We create an info book in printed or electronic form providing the most important information about the property, so that guests know its basic functions, how to use the amenities and every piece of information for a comfortable and safe stay, points of interest in the area, emergency numbers and so on.

As soon as a booking is confirmed you will be notified immediately by email or on your phone of the arrival date and your net income from the booking. You will have access to your property through our platform with a dedicated code and will be able to see the full booking picture for any period you wish.

If it is assigned to us, we take care of coordinating and preparing your property for the next arrival, with cleaning and a change of bed linen by a specialised team, and we restock the everyday consumables. Should damage beyond normal wear occur, it is covered by the deposit we take on guest arrival, which is returned if no damage is caused.

Working methodically and using the data we have collected, we will suggest possible steps for improving the amenities and upgrading the quality of your property, further increasing your profits. That part we do ourselves, within the management. For the tax side we work with ΤΕΧΝΟΟΙΚΟΝΟΜΙΚΗ S.M LTD and can introduce you, so that you choose how to use the property — short-term letting (tourist use) or residential letting — knowing the tax consequences, and can look into any subsidised development programmes. Those tax services are not part of the management agreement or the commission: they are agreed separately between you and the tax adviser.