Skip to content
My Creta Villas

Frequently asked questions

What owners usually ask before we start working together.

How is the best rate for my property determined?

With specialised analysis and costing tools, taking into account parameters such as the location of the property (close to or far from key infrastructure), the particular amenities it offers, any existing reviews, and the rates that apply to competing properties around or near you. At the same time, specialised software allows rates to be raised, lowered and adjusted automatically during periods of high demand or in off season periods, increasing the occupancy rate without reducing the average income, while we set your pricing policy together.

How am I paid my income as a host / owner?

Your expected income is paid into the bank account you have indicated to us, immediately after the booking is completed and the income is released by the rental platforms.

Guest reception

We handle guest check in and check out at set times in person. Otherwise guests collect the keys either from the owner or from a key locker, using a code sent to them 1 hour before their arrival. We create an info book in printed or electronic form providing the most important information about the property, so that guests know its basic functions, how to use the amenities and every piece of information for a comfortable and safe stay, points of interest in the area, emergency numbers and so on.

Keeping the owner informed

As soon as a booking is confirmed you will be notified immediately by email or on your phone of the arrival date and your net income from the booking. You will have access to your property through our platform with a dedicated code and will be able to see the full booking picture for any period you wish.

Property preparation and maintenance, damage caused by guests

If it is assigned to us, we take care of coordinating and preparing your property for the next arrival, with cleaning and a change of bed linen by a specialised team, and we restock the everyday consumables. Should damage beyond normal wear occur, it is covered by the deposit we take on guest arrival, which is returned if no damage is caused.

Making more of the property, tax treatment

Working methodically and using the data we have collected, we will suggest possible steps for improving the amenities and upgrading the quality of your property, further increasing your profits. In cooperation with ΤΕΧΝΟΟΙΚΟΝΟΜΙΚΗ S.M LTD we advise you on how to use your property, through short-term letting (tourist use) or residential letting, for the best possible tax treatment of your income. At the same time, wherever it is feasible, we will enrol you in subsidised development programmes for establishing, extending or improving your existing property.

Still have a question?

A specialist will reply within 24 hours.

Free estimate
Free income estimate